Service & Support

We service, maintain and repair most leading brands and support the small entry level desktop printer right through to large high volume MFP’s (Multi Functional Printers) and digital copiers. We provide both workshop as well as on-site support to clients depending on their business needs.

We Offer

On-site Service & Repairs

Free Collection And Delivery

Workshop Repairs

Loan Units

Service Level Agreements

On-site Service & Repairs

Heldertech provides on-site service & repairs for businesses that cannot afford machines to leave the premises, thus minimizing down time. We support most leading brands including HP, Canon, Samsung, Lexmark.

Free Collection & Delivery

Customers can make use of a free collection & delivery service within designated areas, or customers can book machines into the workshop via our front desk.

Workshop Repairs

Heldertech provides quality workmanship with trained and certified technicians in our workshop and in the field. All machines entering the workshop are tested & assessed, stripped, fully serviced & repaired. We strive to maintain quick turnaround times, thus minimizing down time for our customers.

Loan Units

Contract clients will be provided with free loan units when repairs are delayed due to parts availability. Loan machines can also be provided to non-contract clients at a minimal cost.